Not Always Right is committed to providing the highest level of customer care. To ensure each customer is completely satisfied, we will guarantee every product to be free of any manufacturer defects.
If you are not completely satisfied with your purchase, your order can be returned for a full refund, less a flat rate $5 return shipping charge.
How do I return my items? Easy! Follow the steps below:
- Simply fill out the online return form.
- Within 24-48 hours you will receive a prepaid shipping label by email.
- Print out the prepaid shipping label.
- Affix the prepaid shipping label to the outside of your package.
- Drop off the package to the appropriate shipping provider.
- Your order will be processed within 7 days of receipt.
Your return will be accepted if your item:
- Is returned within 30 days of receipt
- Has not been used, worn, or washed
- Is not missing any original items
If using your own shipping method, please return to the following address:
- Not Always Right Store
- Attn: Returns
- 7336 W Post Rd, Suite 102
- Las Vegas, NV 89113
The following returns will not be accepted:
- It has been over 30 days since you received your order
- The item has been worn or shows signs of use
- The item has been altered or damaged in any manner after delivery
- Is missing any original items
Please note all items are subject to inspection. The cost of shipping is non-refundable. Order modifications may be requested but are not guaranteed as orders are processed immediately once they are received. As soon as your order is shipped out, you will receive a tracking email that will allow you to track your package.